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Terms and Conditions



This Web Site is intended only for consumers wishing to order 178 Smartcare products (Product/ Products) online for delivery in Singapore. 178 Smartcare does not accept orders for delivery outside Singapore. The terms and conditions under which the Products are offered for sale on this Web Site are set out below. By ticking the I have read and agree box on the order form and submitting the order, you accept and agree to be bound by these terms and conditions. 178 Smartcare reserves the right to change these terms and conditions at any time without prior notice. Such changes however will have no effect on orders that were submitted before posting of such revised terms and conditions on this Web Site.

Placing Your Order

1. To place an order you must be 18 years of age or over, be accessible by telephone and have a valid email address.

2. You may place an order by:

3. Filling in the order form on the Web Site after logging into or creating your personal account and clicking on the appropriate submission button.

178 Smartcare will not accept orders placed in any way other than listed above.

4. When you place your order, 178 Smartrcare will issue you with an Order Number via the Web Site. Please note the Order Number is supplied for reference purposes only and does not constitute our acceptance of your order.

5. By placing an order, you make an offer to us to purchase the Products you have selected on these terms and conditions. 178 Smartcare may or may not accept your offer at our discretion or may reduce the number of Products we accept to deliver to you. However, orders submitted by you are binding on you and cannot be cancelled after order submission.

6. If 178 Smartcare accepts your order, 178 Smartcare will notify you of our acceptance by issuing an order confirmation. 178 Smartcare will send your order confirmation to you by e-mail and this will be effective as of the date on which the order confirmation is sent to you. If 178 Smartcare cannot accept your order, 178 Smartcare will attempt to contact you by email or telephone. Please note that the on-screen display of the colors, designs, products may differ from the actual appearance or size of products offered on the Web Site.

Supply of Your Products

Subject to these terms and conditions, 178 Smartcare will supply to you the Products indicated on your order confirmation.


All prices are in Singapore dollars. Prices shall be those prices published on this Web Site at the time you submit your order. These costs will be calculated separately as applicable and specified on the order form then added to the total price of the order. The total price stated on the order form you submit shall be the total amount payable by you for the products.

Paying for Your Products

1. You may pay for your Products by the methods of payment displayed on the payment paragraph of the Web Site.

2. You must pay in the currency as indicated on your invoice.

3. If you are paying by credit card, then you must supply your credit card details when you place your order. Your credit card will be charged when we issue your invoice or at the time of shipment of your Products. 178 Smartcare will not be obliged to commence the manufacture of your Products neither will 178 Smartcare supply the Products to you nor perform the services until your credit card issuer has authorized the use of your card for payment of the Products and/or services ordered. If 178 Smartcare does not receive such authorization 178 Smartcare shall inform you accordingly. 178 Smartcare reserves the right to verify the identity of the credit card holder by requesting appropriate documentation.

Delivery of Your Products

1. Orders placed on this site can only be delivered in Singapore.

2. Where you have requested for delivery, 178 Smartcare will deliver the Products to the delivery address you specified in the order form. In the event you order various Products to be delivered to different addresses, you will need to submit a separate order form for each delivery address. Any delivery dates given by 178 Smartcare are best estimates only and 178 Smartcare shall not be liable for any loss, damage, costs or expenses for failure to deliver in accordance with the delivery dates given. In the event any of the Products ordered is out of stock, this may mean the whole order is delayed. If so, an estimate of the delay will be given by e-mail or contact . 178 Smartcare reserves the right to delay delivery till stock is available or replace the order with equivalent if product ordered is no longer available. A maximum of two (2) attempts will be made for delivery and a delivery advice slip will be issued on the second attempt, where you have not been available to accept delivery.

3. When Products have been delivered to the carrier, 178 Smartcare will send you a confirmation of delivery invoice.

Contact Us

For more information about our Term and Conditions practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at or you send mail to postal address:

178 Smartcare Pte Ltd
Singapore 415875


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